Terms of Service
Effective Weds, November 19, 2025.
These Terms of Use (hereinafter referred to as the “Terms“) are concluded between the Helix and you, a natural person or legal entity (hereinafter referred to as the “User“, “You”, “Yours”), who visits or uses Helix’s Sites, Services, Apps and/or Protocols. Helix and the User are hereafter individually referred to as a “Party” and referred to jointly as the “Parties“.
These Terms – as may be updated from time to time – govern the terms upon which Helix shall provide you with the Services (as defined below). Please read these Terms carefully before you use the Services. By using our Services, you expressly and irrevocably acknowledge that you have read, understood, and accepted everything outlined herein, including the risks set forth in Article 8.
Important notice: no Services (as defined below) are offered to persons or entities who reside in, are citizens of, are located in, are incorporated in, or have a registered office in a Restricted Territory (as defined below). Use of a virtual private network (“VPN”) to circumvent the restrictions set forth herein is strictly prohibited.
1. DEFINITIONS
In addition to the terms defined elsewhere in these Terms, capitalized terms will have the meanings indicated below, whether in the singular or plural.
App: means a front-end application to the various Protocols that is hosted by the Helix, including but not limited to all applications accessible through Helix’s different domains and subdomains (Helix.org).
Helix: means a software development Association which promotes and works on the development of the Protocol by allowing its decentralization, as the Protocol has been deployed open source.
APY: means Annual Percentage Yield.
Blockchain: means a transparent, secure information storage and transmission technology that operates without a central control body. It is not legally defined but constitutes a database containing the history of all exchanges made between its users since its creation. It is distributed, as it is shared by its various users, without intermediaries, enabling anyone to verify the validity of the chain. There are public blockchains, open to all, and private blockchains, whose access and use are limited to a certain number of players. A public blockchain can therefore be likened to a public, anonymous and unforgeable accounting ledger.
DeFi: means decentralized finance, Blockchain-based financial services developed in a highly automated manner with minimal or no intermediaries.
Crypto-asset: pursuant to Article 3 of the EU Regulation on Markets in crypto-assets (MiCA) means a digital representation of a value or of a right that is able to be transferred and stored electronically using distributed ledger technology or similar technology, e.g. ETH, BITCOIN, etc.
IRM: means the interest rate model for a given Market.
LTV: means Loan To Value.
LLTV: means Liquidation Loan-to-Value.
Market: means a set consisting of (i) collateral, (ii) one loan asset, (iii) the price of which is determined through an oracle, and (iv) a predefined LLTV.
Helix Tokens: means the Protocol’s governance $HLX tokens.
Helix Token Holders: means owners of Helix Tokens as part of the Helix Decentralized Autonomous Organization (“DAO”).
Protocol or collectively the Protocols means the set of decentralized, permissionless, and non-custodial liquidity protocols developed by the Helix and other members of the Helix community, and deployed on various blockchains as determined by the Helix DAO. The Protocols include but are not limited to:
Helix Markets Protocols means a set of decentralized noncustodial protocols enabling the supplying and borrowing of Crypto-assets. They are onchain trustless primitives.
Services: means the services provided to the Users by Helix subject to these Terms, including but not limited to the Apps and/or Protocols.
Timelock: means a mechanism within the Helix Protocol that introduces a delay before certain functions or actions can be executed. This tool allows Users of a Helix Market to review and react to proposed changes during a certain period of time.
Users: a natural person or legal entity who visits or uses Helix’s Sites, Services, Apps and/or Protocols. Users may, in connection with the Services, perform different onchain roles, the definitions of which are set forth below.
Borrower means a User that opens or maintains a debt position by borrowing the loan asset against collateral. Interest accrues on the position in accordance with the Market’s Interest Rate Model (“IRM”) or the terms agreed upon at the time the position is opened. The position becomes subject to liquidation when its Loan-to-Value (“LTV”) ratio meets or exceeds the Market’s Liquidation Loan-to-Value (“LLTV”) threshold. All interactions are conducted via a Wallet (either an Externally Owned Account (“EOA”).
Lender means a User that supplies the loan asset to a Market or a Market for the purpose of earning yield. Interest accrues on the position in accordance with the Market’s IRM. Supplied assets, together with accrued interest, are withdrawable at any time, subject to the liquidity conditions applicable to that Market. All interactions are conducted via a Wallet (either an EOA or a smart contract), directly or through Apps.
Owner means the owner of a Market. The Owner appoints and manages key roles that govern the Market. Each Market may have only one Owner, represented by a single address. The Owner may assign additional roles, which may include one Market, one Guardian, one or more Sentinels, and multiple Allocators, to assist in managing the Market. The specific roles and their powers may vary across different versions of the Protocol.
Allocator means the User responsible for allocating liquidity among the yield sources selected by the Market of the relevant Helix Market, within the risk caps established by that Market.
Guardian means the User responsible for protecting the interests of Market depositors. The Guardian has the authority to revoke any action subject to Timelock, including but not limited to: (i) the replacement of the Guardian by the Owner, (ii) modifications to the Timelock, and (iii) modifications to supply caps.
Sentinel means a User acting as an emergency circuit breaker for the Market. The Sentinel may reduce the Market’s exposure by deallocating funds from yield sources, immediately decreasing risk caps, and revoking any pending Timelocked actions.
Utility token: pursuant to Article 3 of the EU Regulation on Markets in crypto-assets (MiCA), means a type of crypto-asset that is only intended to provide access to a good or a service supplied by its issuer”, e.g. Helix Tokens.
Wallet: means a digital storage unit that grants Users access to their crypto-assets and that allows them to store, send, and receive crypto-assets. When using the Services, Helix has no control over Users’ Wallets and may not be held responsible for their use, as Users own, set up and manage their own Wallets independently. Wallet external services providers may – for instance – be: MetaMask, Wallet Connect, Trezor, Coinbase Wallet, Trust Wallet, XDEFI Wallet, etc.
2. DOCUMENTATION
The Site provides resources about the fundamentals of the Protocols and provides information about the ecosystem, governance, DAO, community, and various interfaces and integrations to the Protocols.
The User hereby acknowledges and agrees that the Services are based on protocols and technologies which are inherently subject to rapid and recurrent developments. In light of the frequency and multiplicity of such updates, it is not feasible to provide within these Terms an exhaustive description.
Accordingly, the User is required to consult, on a regular basis, the technical documentation made available in Helix’s Documentation, which constitutes a reliable source of information regarding the characteristics, evolution, and functioning of the said Protocols.
Please note that links to documents published by Helix (including blog posts, data, articles, links to third-party content, discord content, news feeds, tutorials, tweets, and videos) have been made available in order to provide you with information on the Protocols and how they work. These links and resources are non-contractual and provided for informational purposes only.
Although we strive to communicate in a clear, precise and non-misleading manner, You should not take, or refrain from taking, any action based on any information contained on the Site or any other information that we make available at any time, including blog posts, data, articles, links to third-party content, discord content, news feeds, tutorials, tweets, and videos.
3. PRECONTRACTUAL INFORMATION
Important notice: Helix is not a financial, credit, or investment institution and is not subject to supervision under the EU Regulation on Markets in Crypto-Assets (“MiCA”) or any other financial regulatory regime. The Protocols operates as decentralized software infrastructure, and its use does not constitute a regulated financial service or activity.
Important notice: BY ACCESSING OR USING ANY OF THE SITES AND SERVICES YOU ARE ENTERING INTO A BINDING AGREEMENT WITH US THAT INCLUDES THESE Terms.
To the extent that there is a conflict between these Terms and any applicable additional documents, these Terms will apply unless expressly stated otherwise.
If you don’t agree with these Terms, you may not use the Services and should not visit the Sites or otherwise engage with the Services.
We strongly recommend that you do not use the Sites, the Protocols or the Apps, if you are not an expert in crypto-assets and Blockchain technology. By using the App or otherwise accessing the Sites, you shall be deemed to acknowledge that you do so with full consent and full knowledge of these Terms having first read these Terms entirely and your participation will be deemed to be your unequivocal and express agreement to be bound by these Terms.
To use the Services, you must legally be able to enter into the Terms. By using the Services you represent and warrant that you meet the eligibility requirement, as provided in section 19 below. If you do not meet the requirement, you must not access or use the Sites.
We may update any part of the Terms at any time, for any reason, at our sole discretion. Once any part of the Terms is updated and in effect, you will be bound by the Terms if you continue to use the Services including by accessing the Sites and using the Apps. We may, at any time, and without liability to you, modify or discontinue all or part of the Services. You may contact us with questions about your use of the Services at [email protected]. When you communicate with us electronically, you consent to receive communications from us electronically.
YOU SHOULD REVIEW THE Terms FROM TIME TO TIME TO ENSURE THAT YOU UNDERSTAND THE Terms AND CONDITIONS THAT APPLY TO YOU WHEN YOU ACCESS OR USE THE SITES AND SERVICES.
4. THE PROTOCOLS
The Protocols are immutable, permissionless, autonomous, transparent and auditable by all. The Protocols are controlled solely by the Helix Token Holders. The Helix does not control or operate any version of any Protocol on any Blockchain network.
Helix Protocol refers collectively to the non-custodial smart-contract systems that (i) operate isolated and permissionless lending markets (“Markets”), and (ii) provide Markets that receive User deposits and allocate such deposits across supported onchain opportunities.
For clarity, the Protocols are non-custodial, self-executing smart contracts deployed and managed independently; yields/returns are not guaranteed; positions may be liquidated per Market parameters; deposits and withdrawals are subject to onchain liquidity.
5. THE SERVICES
The Services provided by Helix include the Services set forth below, any other App offered by the Helix through Helix.org, and any other features, tools, resources, communications, support, or functionalities provided by the Helix from time to time, whether through the Site, the Apps, or by other means (including but not limited to informational content, technical support, or user assistance).
The access and use of the Services described below may require the User to connect a Wallet, by clicking on the relevant tab “Connect your wallet”.
Users acknowledge and agree that the Services provided by Helix are limited to granting Users the access to the Apps. By using the Apps, you understand and acknowledge that Helix does not control or operate any version of any Protocol on any Blockchain network. You also acknowledge that the Helix does not setup, manage, allocate or operate any Helix Market or any Helix Markets. Risk management is performed externally, hence any adverse outcomes, such as fund losses from technical issues or poor management do not affect Helix which may not be held liable.
The web and API interfaces run by the Helix (the “Apps”) that let Users read information from – and submit transactions to – the permissionless Helix Protocols across supported blockchains.
Additional Apps may be made available to enable Users to interact with further functionalities of the Protocol, including, without limitation:
Delegation: allowing Users to delegate their tokens for governance purposes;
Liquidation: enabling Users to monitor the health of positions within Markets and to initiate liquidations where a position’s LTV meets or exceeds the Market’s LLTV;
Migration: permitting Users to migrate positions across different Markets or Protocols; and
Deleveraging: allowing third parties, under certain conditions, to partially or fully unwind a User’s position.
The Services and any information displayed are provided “as is” and “as available,” without warranties (including as to accuracy, completeness, reliability, or uptime).
Third-Party Services (including Rewards). Certain features or sections of the Sites/Apps (for example, Rewards) may be developed, hosted, operated, or supplied by independent third parties. Your use of those services is subject to their separate terms and privacy policies, and your relationship is solely with the applicable third party. Helix does not control, endorse, guarantee, or assume responsibility for the availability, accuracy, reliability, or performance of third-party services, content, data, or campaigns surfaced through the Apps, and disclaims any liability for losses arising from their use.
6. FEES
The Helix does not charge any fee for any Service, but there may be other fees (charged by third parties) associated with the use of the Sites and/or the Protocols. For example:
There may be associated blockchain fees. Using the Protocol may require that the User must pay a fee on the Blockchain to perform a transaction, such as gas charges or gas fees, which are essentially transaction fees paid on every transaction that occurs on the selected Blockchain network. The User is informed that gas fees are non-refundable. The User must ensure that he/she has sufficient balance to complete any transaction on the Protocol before initiating such transaction.
There may be reserve fees associated with Helix markets (the “Management Fees”). Certain Markets charge an ongoing management fee – set by the applicable Market – that is calculated on the Market’s total deposits/assets and accrues regardless of performance. The fee accrues pro-rata over time at the annualized rate set by the Market and is periodically collected from the Market. Management fees are in addition to any other fees. The applicable rate and recipients are set by the Market per onchain permissions, with changes taking effect prospectively as disclosed. The Helix does not set, receive, or control any management fees.
Market fees set by Markets. All Market-level fees, including any performance or management fees, are determined exclusively by the applicable Market (or any other onchain role vested with fee-setting authority). Such fees are paid directly to the fee recipient address designated by that Market.
The Helix does not set, collect, receive, hold, or direct any Market-related fees. Fee parameters and recipient addresses are programmatically enforced by the Market smart contracts and are transparently viewable both in-app and onchain. Any modification to fee parameters may only be executed by the Market (or another authorized onchain role) in accordance with their onchain permissions.
The User acknowledges and agrees that Helix has no control over any transactions, the method of payment of any transactions, or any actual payments of transactions. Helix does not deliver, hold, and/or receive payment of crypto-assets and does not receive any fees for any transactions, the Services, or the Sites.
Additionally, the User acknowledges that all information provided in connection with your APY and estimated yield is for informational purposes only.
7. GENERAL PROVISIONS
Before you make any financial, legal, technical, or other decisions involving the Services, you should seek independent professional advice from a licensed and qualified individual in the area for which such advice would be appropriate. The Services provide, or third parties may provide, links to other sites, applications, or resources. You acknowledge and agree that we are not responsible for the availability of such external sites, applications or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
You further acknowledge and agree that we bear no liability, directly or indirectly, on the way you have obtained or acquired the crypto-assets that you are supplying as collateral. Users are solely responsible for ensuring that they are allowed to hold and use those crypto-assets in accordance with the regulations of their respective jurisdictions.
You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource. Because the Site provides information about the Protocols, these Terms also provide some information about the use of the Protocols. This information is not intended to be comprehensive or address all aspects of the Protocols. There is additional documentation on the Site about the functioning of the Protocols or its ecosystem or community.
IT IS IMPORTANT TO UNDERSTAND THAT NEITHER WE NOR ANY AFFILIATED ENTITY IS A PARTY TO ANY TRANSACTION ON THE BLOCKCHAIN NETWORKS UNDERLYING THE PROTOCOL; WE DO NOT HAVE POSSESSION, CUSTODY OR CONTROL OVER ANY CRYPTO-ASSETS APPEARING ON THE TRANSACTIONS; AND WE DO NOT HAVE POSSESSION, CUSTODY, OR CONTROL OVER ANY USER’S CRYPTO-ASSETS.
Further, we do not store, send, or receive any crypto-assets. You understand that when you interact with any Protocol’s smart contracts, you retain control over your crypto-assets at all times. The private key associated with the wallet address from which you transfer crypto-assets or the private key associated is the only private key that can control the crypto-assets you transfer into the smart contracts.
You alone are responsible for securing your private keys. We do not have access to your private keys. Due to the non-custodial and decentralized nature of the technology, we are not intermediaries, agents, advisors, or custodians, and we do not have a fiduciary relationship or obligation to you regarding any other decisions or activities that you affect when using our Services. You acknowledge that we, for the avoidance of doubt, do not have any information regarding any users, users’ identities, or services beyond what is available or obtainable publicly via the blockchain. We are not responsible for any activities you engage in when using Services, and you should understand the risks associated with crypto-assets, blockchain technology generally, and our Services.
THE PROTOCOL MAY BE DEPLOYED ON MULTIPLE BLOCKCHAIN-BASED NETWORKS, AND WE ARE NOT RESPONSIBLE FOR THE OPERATION OF SUCH NETWORKS.
The software underlying blockchain networks on which the Protocol is deployed, including, for example, the Ethereum blockchain, is open source, which means that anyone can use, utilize, and build on top of it. By using the Services, you acknowledge and agree that:
we are not responsible for the operation of the blockchain-based software and networks underlying the Protocol;
there exists no guarantee of the functionality, security, or availability of that software and networks; and
the underlying blockchain-based networks are subject to sudden changes in operating rules, such as those commonly referred to as “forks”.
Transactions on the blockchain are not anonymous.
A widespread belief is that transactions involving blockchains are anonymous. In fact, a central feature of blockchains and thus, blockchain-based transactions, are that they are transparent. Your public key and your wallet address, which you need to buy or sell items on the blockchain, are visible to anyone. To the extent your public key or wallet address can be linked back to you, it would be possible for someone to determine your identity and the crypto-assets you own.
Helix ecosystem and community contributors are independent.
All community contributors to the ecosystem around the Protocol are independent of us, and we will not have and do not assume any liability or responsibility for their actions or omissions.
8. ASSUMPTION OF RISK
The following section outlines key risks associated with accessing or using the Services. While the Helix makes its best efforts to provide a clear and comprehensive overview, this list of risks is not exhaustive. There may be other risks, known or unknown, inherent to blockchain technologies, smart contracts, or decentralized finance (“DeFi”) that are not expressly mentioned here. By using the Services, you acknowledge and accept that Helix cannot foresee or list all possible risks, and that you are solely responsible for assessing whether the Services are appropriate given your specific situation.
Blockchain & Smart Contract Risk. Users of the Apps interact directly with blockchain-based smart contracts. All transactions are automatically processed by smart contracts, and at no time does the Helix custody or control your funds or assets. You acknowledge that these smart contracts govern how crypto-assets and funds are transferred—without manual intervention or refunds from the Helix. By using the Services, you accept all risks associated with new and experimental technologies like smart contracts and blockchain-based systems. These technologies, especially crypto-assets, are inherently volatile and blockchain-based systems may experience errors, bugs, cyberattacks, smart contract vulnerabilities, forks, attacks, downtime, or failures—potentially leading to a total loss of your crypto-assets or funds. By using the Apps, you acknowledge these risks and agree that Helix is not liable for any resulting damages.
Irreversible Transactions. Blockchain entries are permanent and immutable. Once confirmed, transactions (including crypto-assets transfers and programmed data) cannot be undone by you, us, or anyone. Double-check before finalizing any transaction.
Wallet Security. You are fully responsible for securing your crypto-assets, wallet and private keys. Any unauthorized access may lead to loss or theft of your crypto-assets. We have no control over, and no liability for, the security of your wallet.
Third-Party Tools. We are not responsible for third-party tools and or services (e.g., MetaMask, Discord, or other Users who interact with the Protocols) or any errors, losses, or inaccuracies that result from using them. Helix further disclaims responsibility for any failure or asset losses caused by third-party services integrated with or linked to the Apps. Third-party services may be governed by separate terms of use with such third-party provider.
Service and Data Availability. Access to the Apps and the Services may be interrupted or unavailable due to technical failures, maintenance, or third-party issues. We do not guarantee uninterrupted access or the quality of any feature. Data displayed within the Apps, including market metrics and Market configurations, may be delayed, incomplete, or contain errors due to technical malfunctions, bugs, or external disruptions. Users are solely responsible for verifying critical details independently before taking actions. Helix disclaims liability for any losses arising from technical issues, inaccuracies, market conditions, or User mismanagement.
No Financial Advice. Decisions made by the Helix or any User are not personalized or based on your individual financial situation. You must do your own research and due diligence before using any part of the Services.
Use at Your Own Risk. All use of the Services, Apps, or Protocols is at your sole risk. You acknowledge that blockchain-based transactions may not be suitable for everyone. We disclaim all liability for any loss or damage resulting from your use of the Services.
Regulation. Users should note that DeFi services are only partially regulated today and remain subject to evolving legal and regulatory frameworks. The Helix is not a financial, credit, or investment institution and is not subject to supervision or authorization under MiCA or any other financial or monetary regulatory framework. The Protocols operates as decentralized software infrastructure and the Helix does not provide, offer, or facilitate any regulated financial service or activity. Users access and interact with the Services / Apps / Protocols at their own discretion and risk. Each User is solely responsible for assessing and complying with any applicable legal or regulatory requirements.
9. TAXES
You are responsible for your taxes and duties. Users bear sole responsibility for paying any and all taxes, duties, and assessments now or hereafter claimed or imposed by any governmental authority associated with their use of the Services, and/or payable as the result of using and/or exploiting any crypto-assets and interacting with smart contracts.
10. ACCESS TO THE SERVICES
We grant you a license to use our Services. Contingent upon your ongoing compliance with the Terms, we grant you a personal, worldwide, revocable, non-exclusive and non-assignable license to use the software provided to you as part of our Services. The only purpose of this license is to allow you to use and enjoy the Services solely as permitted by these Terms.
We own all rights in the Services. We own any and all right, title, and interest in and to the Services including, without limitation, any and all copyrights in and to any content, code, data, or other materials that you may access or use on or through the Services; however, the code for the Apps is open-sourced pursuant to the terms of their associated licenses. Except as expressly set forth herein, your use of or access to the Services does not grant you any ownership or other rights therein.
We may use and share your feedback. Any comments, bug reports, ideas, or other feedback that you may provide about our Services, including suggestions about how we might improve our Services, are entirely voluntary. You agree that we are free to use or not use any feedback that we receive from you as we see fit, including copying and sharing such feedback with third parties, without any obligation to you.
11. PROHIBITED CONTENT
You may only use the Services if you comply with these Terms, applicable third-party policies, and all applicable laws, rules, regulations and related guidance. The following conduct is strictly prohibited:
using the Services for, or to promote or facilitate, illegal activity (including, without limitation, money laundering, financing terrorism, tax evasion, buying or selling illegal drugs, contraband, counterfeit goods, or illegal weapons);
exploiting the Services for any unauthorized commercial purpose;
uploading or transmitting viruses, worms, Trojan horses, time bombs, cancel bots, spiders, malware or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services;
attempting to or actually copying or making unauthorized use of all or any portion of the Services, including by attempting to reverse compile, reformatting or framing, disassemble, reverse engineer any part of the Services;
harvesting or otherwise collecting information from the Services for any unauthorized purpose;
using the Services under false or fraudulent pretenses or otherwise being deceitful;
interfering with other users’ access to or use of the Services;
interfering with or circumventing the security features of the Services or any third party’s systems, networks or resources used in the provision of Services;
engaging in any attack, hack, denial-of-service attack, interference, or exploit of any App or smart contract in connection with use of the Service (and operations performed by a user that are technically permitted by a smart contract may nevertheless be a violation of our Terms, including these Terms, and the law); or
engaging in any anticompetitive behavior or other misconduct.
Violating our rules may result in our intervention. You agree and acknowledge that if you use the Services to engage in conduct prohibited by applicable law, we permanently reserve the right to completely or partially restrict or revoke your access to the Services, either completely or for a period of time, at our sole discretion.
We reserve the right to investigate violations. We reserve the right to investigate and prosecute any suspected breaches of these Terms. We may disclose any information as necessary to satisfy any law, regulation, legal process, or governmental request.
12. SPECIFIC PROVISIONS
12.1 Applicable Provisions to Owners
Responsibility for Market configuration. Helix provides the tools and functionalities enabling the Owner to configure the Market. However, the Owner bears sole responsibility for the proper use of such tools and for ensuring compliance with all applicable obligations. This responsibility also extends to any Market appointed by the Owner.
Appointment of Market. The Owner remains solely responsible for the choice of any Market and shall exercise due care in such appointment. Helix shall bear no liability for the Owner’s selection of a Market.
Listing and display of Markets. Helix does not guarantee that any Market will be listed or displayed. While non-contractual criteria may be published in Helix’s documentation, such criteria shall not be binding on Helix.
12.2 Applicable provisions to Markets
Liability for data accuracy. The Market shall remain responsible for the accuracy, completeness, and reliability of all data it provides or maintains in relation to the Market.
No guarantee of access. Helix does not guarantee that all Users will have access to any Market operated by a Market. A warning shall be displayed to Users to this effect. Helix only operates the application layer and assumes a duty of vigilance in that respect, but does not guarantee universal accessibility.
12.3 Applicable provisions to all Users
No corporate information. Helix does not possess or provide corporate, legal, or identifying information about Owners or Markets. Users acknowledge that such information is outside the scope of Helix’s Services.
12.4 Helix Markets
Adoption of Registry. For a Market to be designated as a Helix Market, the Owner must adopt the Helix Registry (the “Registry”), which lists the protocols eligible to connect to the Market, approved by the Helix DAO.
No modification right. By adopting the Registry, the Owner irrevocably waives any right or capacity to amend, alter, or otherwise modify the Registry.
13. INTELLECTUAL PROPERTY
Notwithstanding the provisions of Article 7, these Terms do not entail any transfer, concession or license of intellectual property rights or right of the database producer for the benefit of the User.
The Apps, Sites, and Services, as well as each of the elements comprising each of them taken independently, notably the Sites, programs and developments, their structure, and the contents including data, texts, fixed or animated images, logos, sounds, graphics, photographs, files, are the exclusive property of Helix or of third parties that have provided it or conceded the right to exploit them.
Any representation or reproduction, total or partial, of the Sites or of any of its elements without the express authorisation of Helix is prohibited and would constitute an infringement and/or an act of unfair competition or parasitism. In any case, on any representation or reproduction authorised by Helix of all or part of the Sites or the elements that comprise it, the words “Copyright [current year] Helix – all rights reserved” must appear.
The databases present on the Sites are protected by intellectual property and any extraction or reuse of qualitatively or quantitatively substantial content of the databases is prohibited and subject to penalty.
The brands and logos appearing on the Sites, social networks, etc., are trademarks registered by Helix or by third parties. Any reproduction, imitation, or use, total or partial, of these distinctive signs without the express authorisation of Helix or in violation of its intellectual property rights results in liability on the part of their author.
The other distinctive signs, notably the corporate names, commercial names, signs, domain names reproduced on the Sites are the property of Helix or of third parties, and any reproduction thereof without express authorisation is likely to constitute identity theft that results in liability on the part of its author.
14. THIRD PARTY SERVICES
If you access or use any third-party services through or in connection with the Helix Apps, you acknowledge and agree that your use of those services is subject to the separate terms and conditions, privacy policies, and practices of the applicable third parties. Helix is not responsible for any third-party services, and your interactions with such services are solely between you and the third party.
15. DISCLAIMERS AND LIMITATION OF LIABILITY
We make no representations or warranties. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY GUARANTEES. Helix AND OUR PARENTS, SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES, AND HELIX (COLLECTIVELY, THE “INDEMNIFIED PARTIES”) MAKE NO GUARANTEES OF ANY KIND IN CONNECTION WITH THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE INDEMNIFIED PARTIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR:
THE SERVICES BEING ACCURATE, COMPLETE, CURRENT, RELIABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. INFORMATION (INCLUDING, WITHOUT LIMITATION, THE VALUE OR OUTCOME OF ANY TRANSACTION) AVAILABLE THROUGH THE SERVICE IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON OR USED AS THE SOLE BASIS FOR MAKING DECISIONS. ANY RELIANCE ON THE SERVICES IS AT YOUR OWN RISK.
INJURY OR DAMAGE RESULTING FROM THE SERVICES. FOR EXAMPLE, YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE SERVICES MAY CONTAIN AUDIO-VISUAL EFFECTS, STROBE LIGHTS OR OTHER MATERIALS THAT MAY AFFECT YOUR PHYSICAL SENSES AND/OR PHYSICAL CONDITION. FURTHER, YOU EXPRESSLY ACKNOWLEDGE THAT THE INDEMNIFIED PARTIES ARE NOT RESPONSIBLE FOR LOSS OR DAMAGE CAUSED BY (I.) ANOTHER USER’S CONDUCT – WHICH MAY BE SUBJECT TO ITS OWN TERMS AND CONDITIONS, (II.) THIRD PARTIES USING THE PROTOCOLS, SITES, APPS AND/OR SERVICES – WHICH MAY BE SUBJECT TO ITS OWN TERMS AND CONDITIONS, (III.) UNAUTHORIZED ACTORS, OR (IV.) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES.
VIRUSES, WORMS, TROJAN HORSES, TIME BOMBS, CANCEL BOTS, SPIDERS, MALWARE OR OTHER TYPE OF MALICIOUS CODE THAT MAY BE USED IN ANY WAY TO AFFECT THE FUNCTIONALITY OR OPERATION OF THE SERVICES.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ANY INDEMNIFIED PARTY BE LIABLE TO YOU FOR ANY LOSS, DAMAGE, OR INJURY OF ANY KIND INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) THE SERVICES OR YOUR INABILITY TO USE OR ACCESS THE SERVICES; (B) MISUSE OF THE SERVICES (INCLUDING WITHOUT LIMITATION, UNAUTHORIZED ACCESS OF THE SERVICES); (C) ANY USER CONDUCT ON THE SERVICES; OR (D) TERMINATION, SUSPENSION OR RESTRICTION OF ACCESS TO ANY THE SERVICES.
IN ADDITION TO THE FOREGOING, NO INDEMNIFIED PARTY SHALL BE LIABLE FOR ANY DAMAGES CAUSED IN WHOLE OR IN PART BY: (A) USER ERROR, SUCH AS FORGOTTEN PASSWORDS OR INCORRECTLY CONSTRUCTED SMART CONTRACTS OR OTHER TRANSACTIONS; (B) SERVER FAILURE OR DATA LOSS; (C) THE MALFUNCTION, UNEXPECTED FUNCTION OR UNINTENDED FUNCTION OF THE BLOCKCHAIN, ANY COMPUTER OR CRYPTO-ASSET NETWORK (INCLUDING ANY WALLET PROVIDER), INCLUDING WITHOUT LIMITATION LOSSES ASSOCIATED WITH NETWORK FORKS, REPLAY ATTACKS, DOUBLE-SPEND ATTACKS, SYBIL ATTACKS, 51% ATTACKS, GOVERNANCE DISPUTES, MINING DIFFICULTY, CHANGES IN CRYPTOGRAPHY OR CONSENSUS RULES, HACKING, OR CYBERSECURITY BREACHES; (D) ANY CHANGE IN VALUE OF ANY CRYPTO-ASSET; (E) ANY CHANGE IN LAW, REGULATION, OR POLICY; (F) EVENTS OF FORCE MAJEURE; OR (G) ANY THIRD PARTY.
THIS LIMITATION OF LIABILITY IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THESE Terms HAVE BEEN BREACHED OR HAVE PROVEN INEFFECTIVE. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED ON CONTRACT, INDEMNIFICATION, TORT, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT THE INDEMNIFIED PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE.
IN NO EVENT WILL THE INDEMNIFIED PARTIES CUMULATIVE LIABILITY TO YOU OR ANY OTHER USER, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY EXCEED TEN THOUSAND U.S. DOLLARS (U.S. $10,000.00).
USERS EXPRESSLY ACKNOWLEDGE AND AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A FAIR, REASONABLE, AND PROPORTIONATE AMOUNT AND THAT THE ABOVE MENTIONNED AMOUNT SHALL NOT BE CONSIDERED INSIGNIFICANT OR DISPROPORTIONATE UNDER ANY CIRCUMSTANCES.
UNDER NO CIRCUMSTANCES SHALL ANY INDEMNIFIED PARTY BE REQUIRED TO DELIVER TO YOU ANY VIRTUAL CURRENCY AS DAMAGES, MAKE SPECIFIC PERFORMANCE, OR ANY OTHER REMEDY. IF YOU WOULD BASE YOUR CALCULATIONS OF DAMAGES IN ANY WAY ON THE VALUE OF VIRTUAL CURRENCY, YOU AND WE AGREE THAT THE CALCULATION SHALL BE BASED ON THE LOWEST VALUE OF THE VIRTUAL CURRENCY DURING THE PERIOD BETWEEN THE ACCRUAL OF THE CLAIM AND THE AWARD OF DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain warranties and liabilities provided in this section; accordingly, some of the above limitations and disclaimers may not apply to you. To the extent applicable law does not permit the Indemnified Parties to disclaim certain warranties or limit certain liabilities, the extent of the Indemnified Parties’ liability and the scope of any such warranties will be as permitted under applicable law.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Indemnified Parties from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (a) your breach or alleged breach of the Terms (including, without limitation, these Terms); (b) anything you contribute to the Services; (c) your misuse of the Services, or any smart contract and/or script related thereto; (d) your violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities; (e) your violation of the rights of any third party, including any intellectual property right, publicity, confidentiality, property, or privacy right; (f) your use of a third-party product, service, and/or website; or (g) any misrepresentation made by you. We reserve the right to assume, at your expense, the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of any claim. You will not in any event settle any claim without our prior written consent.
17. TERMINATION - CANCELLATION
These Terms are effective unless and until terminated by either you or us. You may terminate the Terms with us at any time by ceasing all access to the Apps or the Services. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of the Terms, we reserve the right to terminate the Terms with you and deny you access to the Services.
We further reserve the right to restrict your access to the Services or to stop providing you with all or a part of the Services at any time and for no reason, including, without limitation, if we reasonably believe:
our use of the Services exposes us to risk or liability;
You are using the Services for unlawful purposes (such as but not limited to money laundering or any illegal activity);
You have acquired crypto-assets using inappropriate methods, including the use of stolen funds to purchase such assets;
You are the target of any sanctions administered or enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), the United Nations Security Council, the European Union, Her Majesty’s Treasury, or any other legal or regulatory authority in any applicable jurisdiction;
You, as an individual or an entity, or your wallet address is listed on the Specially Designated Nationals and Blocked Persons List (“SDN List”), Consolidated Sanctions List (“Non-SDN Lists”), or any other sanctions lists administered by OFAC;
You are located, organized, or resident in a country or territory that is, or whose government is, the subject of sanctions, including but not limited to Ivory Coast, Cuba, Belarus, Iran, Iraq, Liberia, North Korea, Russia, Sudan, and Syria (the “Restricted Territories”;
You have otherwise acted in violation of these Terms;
it is not commercially viable to continue providing you with our Services.
All of these are in addition to any other rights and remedies that may be available to us, whether in equity or at law, all of which we expressly reserve.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE RESERVE THE RIGHT TO MODIFY THE SERVICES AT ANY TIME, BUT WE HAVE NO OBLIGATION TO UPDATE THE SERVICES. YOU AGREE THAT IT IS YOUR RESPONSIBILITY TO MONITOR CHANGES TO THE SERVICES THAT MAY AFFECT YOU. YOU AGREE THAT WE MAY REMOVE THE SERVICES AND/OR ANY CONTENT THEREON FOR INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICES AT ANY TIME, WITHOUT NOTICE TO YOU.
18. SEVERABILITY
If any provision of the Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
19. ASSIGNMENT
The User formally agrees, in advance, that Helix can assign or transfer to a third party the Terms or all or part of its rights and obligations under the Terms, without notice or prior information for the User.
20. ENTIRE AGREEMENT
The Terms and any policies or operating rules posted by the Helix on the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms). Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
21. ELIGIBILITY
By accessing or using the Services, you represent and warrant that:
You are of legal age in your jurisdiction of residence and have full legal capacity to enter into and comply with these Terms. You are not a minor under the laws applicable to you.
You are not subject of any sanctions administered or enforced by the U.S. Department of the Treasury’s OFAC, the United Nations Security Council, the European Union, Her Majesty’s Treasury, or any other relevant sanctions authority in any applicable jurisdiction;
You are not identified on any sanctions-related list, including without limitation the OFAC Specially Designated Nationals and Blocked Persons List or Consolidated Non-SDN Sanctions Lists;
You are not located, organized, or resident in a country or territory that is, or whose government is, the subject of sanctions, including but not limited to the Restricted Territories.
You acknowledge that it is your responsibility to ensure that your access to and use of the Services complies with all applicable laws and regulations.
22. NO RIGHT OF WITHDRAWAL
All Users expressly acknowledge that the Services are provided on the blockchain, and as such are to be carried out immediately. Therefore, You expressly waive such right of withdrawal and give their express consent for the execution of the Terms and the Services before the end of the right of withdrawal.
23. LANGUAGE
These Terms are written in English. If they are translated into one or more foreign languages, only the English text will be deemed authentic in case of a dispute.
24. APPLICABLE LAW
The Services are governed by the laws of British Virgin Islands.
All disputes arising between the Helix and any User out of the validity, breach, termination, enforcement, interpretation and/or application of these Terms or resulting directly or indirectly from the use of the Services are governed by the laws of British Virgin Islands (the “Applicable Law”).
This provision applies to all substantive and procedural rules, regardless of whether the obligations performed occurred in whole or in part in any other jurisdiction.
25. COMPETENT JURISDICTION
In the absence of an amicable resolution, the Courts of the British Virgin Islands shall have sole competence to hear disputes arising – with Users who qualify as consumers within the meaning of Applicable Law and are domiciled within the European Union – out of from the validity, breach, termination, enforcement, interpretation and/or application of these Terms or resulting directly or indirectly from the use of the Sites, the Services, the Apps or the Protocols (the “Competent Jurisdiction”).
26. MEDIATION
In case of dispute as to the validity, interpretation or execution of the Terms, the Parties will make every effort to find an amicable solution.
27. CLASS ACTION WAIVER
Any class actions or any group actions shall not be authorized under the present Terms, which Users expressly and irrevocably accept.
Accordingly, You hereby expressly, knowingly, and irrevocably waive any right to initiate, participate in, or benefit from any class, collective, or representative action or proceeding—whether as a named plaintiff, class member, or otherwise—against the Helix before any court, tribunal, or arbitral forum, irrespective of the nature of the claims asserted.
Notwithstanding the above, if You qualify as a consumer within the meaning of Applicable Law and are domiciled within the European Union, this clause shall not prevent you to initiate or take part in a class action, provided that such action is brought exclusively before the Competent Jurisdiction and is authorized under Applicable Law, as nothing in this clause shall be construed as limiting or excluding any non-waivable rights or remedies to which You may be entitled under mandatory provisions of Applicable Law.
28. ARBITRATION
Any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, interpretation, breach, or termination (a “Dispute”), shall be referred to and finally resolved by binding arbitration in the British Virgin Islands. The arbitration shall be administered by the BVI International Arbitration Centre (BVI IAC) in accordance with the BVI IAC Arbitration Rules in force at the time the Notice of Arbitration is submitted, which Rules are deemed incorporated by reference into this clause.
The tribunal shall consist of one (1) arbitrator, unless the parties agree otherwise. The seat and legal place of arbitration shall be the British Virgin Islands. The language of the arbitration shall be English. The arbitrator’s decision shall be final and binding on the parties, and judgment upon the award may be entered by any court of competent jurisdiction.
Each party shall bear its own legal costs, and the costs of arbitration shall be allocated by the arbitrator as part of the final award.
29. CONTACT US
Should you have any question about this Terms, or wish to contact us for any reason whatsoever, please do so by sending us an email at [email protected]
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